Frequently asked questions (FAQ)

Eshop n We Ship offers multiple shipping carriers to choose from. Our preferred carrier FedEx covers all destinations all over the world. Our rates differentiate us from the rest as we pass on our discounts to you. For a shipping estimate, use our ship rate http://www.eshopnweship.com/shipment-rate-calculator.php.

Insurance

Insurance costs $2.00 USD per each $100.00 USD of the order’s declared value. Minimum charge of $ 5.00

The shipment is covered automatically for $ 100.00 if no value is declared.

Insurance covers damage or loss of the shipments during the shipping process. Claims must be submitted within 48 hours upon receipt of your order to be honored.

Claims may take from 45-60 days to process, and it depends on the carrier’s claims process.Payment

Consolidation

Eshop n Weship will consolidate the first 5 packages for a flat fee of $ 5.00 and any additional package will cost an additional $1.00.

Once all of the packages are received and you have requested our consolidation services, they will be consolidated within one business day.

In most cases, consolidating packages can lower the shipping cost of your orders. Most vendors don’t properly utilize space in their shipping boxes, which leads to higher shipping costs. By using our professional consolidation services, we can repackage your shipments into the smallest, most-convenient and safest shipments possible thus saving the shipper in most cases 10-40% on shipping cost.

Assisted Purchasing Program

The Assisted Purchasing Program connects you with your own Eshop n We Ship.com personal shopper, giving you a more personalized shopping and shipping experience. If you want to purchase from an online retailer where your credit card isn’t accepted, we can place the order for you. If you need an item quickly, we can physically pick up your item(s) from select retailers and ship them to you within usually one business day.Consolidation

Payment

Our rates include all shipping and handling fees and up to $ 100.00 dollars in insurance, declared value over 100 will receive an automatic charge of $5.00 “Insurance”. The client is responsible for applicable import duties and taxes at country of import.

You can use Eshop new Ship assisted purchasing program. For more questions you can reach us on the contact us form.

USPS FORM – 1583

A USPS Form 1583 is required ONLY if you require the forwarding of mail and letters and choose USPS as your carrier for this service to or from our Charlotte, NC center

This form is a U.S. federal requirement for any shipment that uses the USPS. If this form isn’t completed and returned to Eshop n We Ship.com, we cannot process any mail that has been selected to be shipped via USPS.

The following are acceptable forms of identification: Driver’s license, Passport, Current utility bill

The USPS 1583 form does not need to be notarized, but it does require an actual, handwritten signature. A typed name alone is not acceptable. Please sign the form and return it to Eshop n We Ship.com with copies of two types of identification for processing.

Once we have received the form, we immediately begin the review process and usually have the result posted to your account within one business day.

The form can be easily downloaded by clicking on the following link https://www.pdffiller.com/22809-fillable-2004-form-1583

You can reach us by the contact us form with all your questions.

Yes! You can become a fan of Eshop n We Ship.com on Facebook or follow us on Twitter for special deals and promotions.

Yes. Please specify which address when processing your shipping payment and we can ship your package(s) to wherever is most convenient for you.

Eshop N we ship representative will assist you by filing your claim with the carrier directly.

At Eshop n We Ship.com, we fully respect and honor our customer’s privacy and confidentiality. We will never share your information with any third-party source or affiliate program.

Yes! For a small additional fee of $5.00 we can remove the packing invoice and gift-wrap your shipment.

One kilogram is roughly equal to 2.2 pounds.